Monthly Archives: February 2024

Did You Know We Offer Paperless EOBs?

That’s right! Your covered employees can go paperless and view secure, digital versions of an Explanation of Benefits (EOB). Covered employees can easily switch to paperless when registering for an account at TrustmarkSB.com/login or after registration in their profile.

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Digital ID Cards

Employers have access to medical and/or dental digital ID cards* for covered employees through Manage My Group. Digital ID cards offer convenience and peace of mind until physical ID cards arrive or if ID cards are misplaced. To access the … Continue reading

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Monthly Aggregate Claim Liability Statement

The current self-funded plan design Aggregate Claim Liability Statement(s) is available to view in the Document Center by logging in to the website. Groups will continue to receive a monthly email notifying them that an important document is available for … Continue reading

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Member Electronic Documents

Recently, some member electronic health benefit plan documents did not post to the Document Center. The system error has been corrected and all member health benefit plan documents are now available. 

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